Estatística de salários por profissão "Back Office em Portugal"

Description: About WebhelpWebhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.What you’ll be doing at WebhelpAs an Italian-Speaking Legal Advisor for an Airline Company, you will:Assist clients via inbound/outbound calls and emailHelp the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)Deal with claims (strikes, lateness, Cancelation etc.)Give real-time, accurate information that empowers the customer to make decisions.Go beyond the customer's service expectations so they will remember and share their great experience.Listen to the customer's unique situation and acknowledge their needs. Requirements: We’ll be a great match if you:Have a high level of Italian (written and oral) and fluent in English (B2)Have excellent communication skills coupled with empathy and team spiritHave previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)Have previous experience in Customer Service or as a tourism/travel representativeFor non-EU residents, it is mandatory to have a valid work permit.If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role. Offer: What we offer you:Strong compensation package (14 monthly payments per year plus bonus)Monthly meal allowance paid in voucher card (net)Private Health Insurance from day 1A Bring a Friend program with attractive incentivesPersonal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectFlexible ScheduleWork in a diverse environment with people from over 75 nationalitiesBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!We promote inter-company mobility to work at any of our sites around the worldWorkplace: Work on-site in Lisbon, PortugalWebhelp is an equal-opportunity employer.Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.

Hello! Are you an experienced Fullstack Developer looking to grow in a team of highly-skilled, top-talent innovators while working on multiple products in a range of industries? If so, Altar may be the right place for you. With us, you’ll help entrepreneurs and business leaders build innovative products that transform their industries, from early-stage MVPs to disruptive satellite products. You’ll have the opportunity to work with a host of entrepreneurs and business leaders, like an ex-Product Owner of YouTube and a former Managing Director of HSBC. Not to mention, exciting companies like the multi-award-winning regtech startup, Apiax or Coca–Cola. As a Fullstack Developer, you will be working with both the front and back ends of websites/applications. You will provide a complete, end-to-end service for demanding web projects. With us, you’ll not be alone working in these cutting-edge technologies. You’ll be among a cross-functional team of seasoned Altarions with expertise in a multitude of sectors, from fintech and marketplace to AI and IoT. What You’ll Be Doing: As a Fullstack Developer, you’ll be:  Able to collaborate on any phase of the development flow, namely, Database queries, Back-End, Front-End, and DevOps;Responsible for writing Unit and Integration Test for BE and FE Code;Requirement gathering and project planning rituals.The Hands-On Experience We Need You to Bring to the Table: 5+ years of experience with Web Application Development;Professional experience in working with JavaScript frameworks, such as Angular, React.js or Vue.js;Experience with traditional Databases, namely MongoDB and PostgreSQL;Experience writing “single-threaded” Node.js applications;Some experience with modern CSS Frameworks such as TailwindsCSS;Fluency in both written and spoken English.The Extra Experience We’d Love to See: Experience with writing Python or GO applications;Experience working with major cloud vendors such as GCP and AWS.  Here’s The Cutting Edge Tech Stack We Use: Design: Figma;Front-End: Angular, React, Vue, Next.js, Gatsby, TypeScript/JavaScript/ECMAScript, RxJS, HTML, CSS, SASS;State Management: Redux, Akita, Elf, Observable Store, NgRx, Jotai, Zustain;APIs: REST, GraphQL;Mobile: Flutter, ReactNative, Ionic, Nativescript;Back-End: Node.js, Express.js;Machine Learning: Python, TensorFlowJS;Cloud Services: AWS, GCP, Azure;Databases: MongoDB, PostgreSQL, Redis, InfluxDB (TimeSeries);CI/CD: CircleCI, GitHub Actions;Containerization: Docker, Kubernetes;Testing: Cypress, Jest, Karma;Collaboration: Slack, Jira, Notion, Confluence.What You Can Expect from our Recruitment Process: Our process starts with us screening your CV. Once we’ve done that you can expect: A one-hour interview with our Recruitment Team, so we can get to know you better;A technical challenge to solve at home with a deadline of five days;A one-and-a-half-hour technical interview to talk about your skills and experience;A final one-hour interview to make sure we’re the right fit for you, and you’re the right fit for us.Once you’ve completed the process we’ll be in touch to let you know whether or not you were successful. If you’re the right fit, we’ll also give you more details on the next steps to becoming an Altarion.  What You Can Expect from Working with Us: Full focus on helping you make the most out of life A competitive salary that aligns with your experience;Health Insurance for you and your household;We need you to be eligible to work in Portugal and live in either Lisbon, Porto, Aveiro, or Braga (or be happy to relocate). While we have a remote-first policy, we encourage you to join us at our informal, pet-friendly office environment in the heart of Lisbon;Flexible working hours;25 days of paid vacation;Team events like weekly Yoga classes, Summer Surf Days, Christmas Dinners, and much more.Full focus on helping you make the most out of your Career: Detailed career plan with strong growth potential;Training budget to help you achieve your goals more effectively;Global projects with industry-leading clients;A team of top talent innovators and researchers at your side.#LI-Hybrid  If you got increasingly excited about Altar while reading this, then we’re just as excited about you!

Sociedade Gestora de Fundos Imobiliários|Uma boa oportunidade para o seu crescimento e desenvolvimento profissionalO nosso cliente é uma Sociedade Gestora de Fundos Imobiliários de referência em Portugal.Registo de Operações Financeiras: Registar com precisão e eficiência todas as transações financeiras relacionadas aos fundos de investimento imobiliário, incluindo subscrições, resgates, distribuições de rendimentos, entre outros.Gestão de Fluxos: Monitorizar e registar os fluxos de caixa dos fundos, garantindo que todas as entradas e saídas sejam devidamente documentadas e reconciliadas.Registo de Contratos de arrendamento e faturação: Registar com precisão e eficiência todos contratos de arrendamento e respetivas emissões de faturação.Processamento de Pagamentos: Executar pagamentos de despesas operacionais, taxas de custódia, prestadores de serviços e outras obrigações financeiras dos fundos, seguindo os procedimentos estabelecidos e garantindo a precisão e pontualidade dos pagamentos.Registo de transações de imoveis: Manter registos precisos e atualizados de todas as transações relacionadas com os imóveis dos fundos de investimento imobiliário, nomeadamente aquisições/alienações, emissão das faturas de renda e outras receitas, documentos de fornecedores e outros encargos, em conformidade com as regulamentações aplicáveis.Apoio Operacional: Prestar apoio operacional aos gestores de fundos e outros membros da equipa, auxiliando na resolução de questões relacionadas às operações do back office e fornecendo informações relevantes quando necessário.Comunicação Interna: Colaborar com outros departamentos, incluindo contabilidade, compliance e gestão de investimentos, para garantir a integração eficiente de todas as atividades relacionadas aos fundos de investimento.Licenciatura na área financeira, gestão ou economia;Competências na área financeira;Experiência prévia na indústria de fundos de investimento imobiliário;Preferência de candidatos com domínio do software FundManager;Proficiência em MS Office, especialmente Excel;Capacidade para registar operações financeiras, fluxos, pagamentos e liquidações;Capacidade para registar transações de compra e venda de imóveis;Inglês de nível intermédio.

Gestão de Activos|Uma boa oportunidade para o seu crescimento e desenvolvimento profissionalO nosso cliente é uma empresa de Gestão de Activos. Acompanhar a atividade desempenhada por prestadores de serviços externos ou de distribuidores no âmbito da atividade desenvolvida pelos Fundos de Investimento;Assegurar o cálculo do valor patrimonial diário dos Fundos de Investimento mobiliários e imobiliários;Assegurar a produção e publicação ao mercado de informação obrigatória sobre as carteiras sob gestão;Fornecer apoio administrativo e operacional aos gestores de carteiras;Coordenar a produção dos relatórios de gestão semestrais e anuais dos Fundos de Investimento;Analisar e responder às questões colocados pelo Clientes Internos e Auditores;Participar ativamente em projetos.Licenciatura ou Mestrado (preferível) nas áreas de Economia, Engenharia, Gestão, Finanças ou similar; Experiência anterior em atividades de back office ou administração de fundos é uma mais-valia;Interesse em mercados e instrumentos financeiros, incluindo mercado imobiliário;Proatividade, espírito de equipa e sentido de responsabilidade;Conhecimentos de Inglês e Espanhol serão valorizados;Domínio das ferramentas de Microsoft Office, em particular, Excel.

Aceite um novo desafio |Customer ServiceO nosso cliente é uma empresa multinacional dedicada ao comércio por grosso de produtos não alimentares.Este profissional será responsável por:Dar todo o suporte à equipa comercial;Dar suporte aos clientes do mercado Alemão; Gerir o contacto com o cliente por telefone e e-mail;Gerir toda a operação logística;Gerir todo o trabalho de assistência às vendas.Procuramos profissionais com a seguinte experiência:Experiência mínima de 3 anos em função de Assistente Comercial, Back Office Comercial ou Customer Service;Nível fluente de Alemão (factor de exclusão);Gosto pela área de suporte comercial;Perfil proactivo, dinâmico e disponível; Boa capacidade de comunicação.

Description: About WebhelpWebhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.What you’ll be doing at WebhelpAs a French-Speaking Legal Advisor for an Airline Company, you will:Assist clients via inbound/outbound calls and emailHelp the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)Deal with claims (strikes, lateness, Cancelation etc.)Give real-time, accurate information that empowers the customer to make decisions.Go beyond the customer's service expectations so they will remember and share their great experience.Listen to the customer's unique situation and acknowledge their needs. Requirements: We’ll be a great match if you:Have a high level of French (written and oral) and fluent in English (B2)Have excellent communication skills coupled with empathy and team spiritHave previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)Have previous experience in Customer Service or as a tourism/travel representativeFor non-EU residents, it is mandatory to have a valid work permit.If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role. Offer: What we offer you:Strong compensation package (14 monthly payments per year plus bonus)Monthly meal allowance paid in voucher card (net)Private Health Insurance from day 1A Bring a Friend program with attractive incentivesPersonal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectFlexible ScheduleWork in a diverse environment with people from over 75 nationalitiesBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!We promote inter-company mobility to work at any of our sites around the worldRelocation package and accommodation guaranteed (for 12 months)Workplace: Work on-site in Lisbon, PortugalWebhelp is an equal-opportunity employer.Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.

Description: About WebhelpWebhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.What you’ll be doing at WebhelpAs a Dutch-Speaking Legal Advisor for an Airline Company, you will:Assist clients via inbound/outbound calls and emailHelp the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)Deal with claims (strikes, lateness, Cancelation etc.)Give real-time, accurate information that empowers the customer to make decisions.Go beyond the customer's service expectations so they will remember and share their great experience.Listen to the customer's unique situation and acknowledge their needs. Requirements: We’ll be a great match if you:Have a high level of Dutch (written and oral) and fluent in English (B2)Have excellent communication skills coupled with empathy and team spiritHave previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)Have previous experience in Customer Service or as a tourism/travel representativeFor non-EU residents, it is mandatory to have a valid work permit.If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role. Offer: What we offer you:Strong compensation package (14 monthly payments per year plus bonus)Monthly meal allowance paid in voucher card (net)Private Health Insurance from day 1A Bring a Friend program with attractive incentivesPersonal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectFlexible ScheduleWork in a diverse environment with people from over 75 nationalitiesBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!We promote inter-company mobility to work at any of our sites around the worldRelocation package and accommodation guaranteed (for 12 months)Workplace: Work on-site in Lisbon, PortugalWebhelp is an equal-opportunity employer.Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.

Description: About WebhelpWebhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.What you’ll be doing at WebhelpAs a German-Speaking Legal Advisor for an Airline Company, you will:Assist clients via inbound/outbound calls and emailHelp the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)Deal with claims (strikes, lateness, Cancelation etc.)Give real-time, accurate information that empowers the customer to make decisions.Go beyond the customer's service expectations so they will remember and share their great experience.Listen to the customer's unique situation and acknowledge their needs. Requirements: We’ll be a great match if you:Have a high level of German(written and oral) and fluent in English (B2)Have excellent communication skills coupled with empathy and team spiritHave previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)Have previous experience in Customer Service or as a tourism/travel representativeFor non-EU residents, it is mandatory to have a valid work permit.If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role. Offer: What we offer you:Strong compensation package (14 monthly payments per year plus bonus)Monthly meal allowance paid in voucher card (net)Private Health Insurance from day 1A Bring a Friend program with attractive incentivesPersonal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectFlexible ScheduleWork in a diverse environment with people from over 75 nationalitiesBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!We promote inter-company mobility to work at any of our sites around the worldRelocation package and accommodation guaranteed (for 12 months)Workplace: Work on-site in Lisbon, PortugalWebhelp is an equal-opportunity employer.Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.

Description: Exciting Opportunity: Back Office Escalations Agent Are you passionate about digital entertainment and ready to take your customer service skills to the next level? Join us in Lisbon and become a key player in delivering exceptional support for customers worldwide! Position: Back Office Escalations AgentLocation: Rua do Instituto Industrial, n.7 6º, Santos, 1200-109 LisbonWorking Hours: Full-time (40 hours/week), Monday - Friday 09:00 - 18:00Probation Period: 30 DaysContract: Unfixed term contract About Us:Recognized as a global leader in interactive and digital entertainment, we're committed to providing unparalleled customer service and support. Join our dynamic team and be part of shaping the future of digital entertainment! Role Overview:As a Back Office Escalations Agent, you'll be at the forefront of resolving escalated customer inquiries, complaints, and technical issues. Your role will involve investigating complex cases, providing timely resolutions, and ensuring high levels of customer satisfaction while upholding company policies and service standards. Responsibilities:Resolve escalated customer inquiries, complaints, and technical issues related to our products and services.Conduct thorough investigations, analyze data, and identify root causes to determine appropriate solutions.Communicate with customers via phone, email, and chat to deliver timely updates and resolutions.Collaborate with internal teams to implement process improvements and enhance customer support procedures.Provide guidance and support to front-line customer service representatives on handling complex issues and escalating cases. Benefits:Competitive salary of €850 per monthTech Bonus: €50Language Bonus: €200Loyalty Bonus: €300 every 3 monthsHoliday and Christmas bonuses totaling €183.34Performance bonus potential of up to €120 Relocation Package:Up to €200 reimbursement for travel ticket expenses (after 3 months, upon evidence of travel ticket)Up to €360 per month for accommodation for 12 months (reimbursed during 12 months)Customized accommodation support tailored to your needs and budget Join Our Team:If you're ready to be part of an innovative and dynamic team dedicated to delivering exceptional customer experiences, apply now! Take the next step in your career journey with us in Lisbon and become a valued member of our global family. Don't miss out on this exciting opportunity to shape the future of customer service. Apply today and let's create memorable experiences together!

Description: Are you passionate about the Call Center area and providing outstanding customer service? This is the opportunity you've been waiting for! Join our team and be part of a group full of talent. We are currently recruiting highly communicative candidates with a strong team spirit! Our goal is to nurture qualified professionals to ensure top-notch service to our customers. Konecta is a multinational company specializing in Business Process Outsourcing (BPO), handling tasks from front office and back office internal operations to the management of external agents' activities. Our focus on quality, excellence, and innovation reflects our commitment to society. Key Responsibilities:Customer Support via phone and chat for Nordic markets.Efficiently manage customer inquiries and requests via email.Process and handle orders to ensure a seamless customer experience. Requirements: Previous experience in a Contact Center environment (valued).Experience in customer-facing roles (valued).Excellent communication and persuasive skills.Resilient and able to handle challenging situations.Knowledge in one of the following Offer: Full-time position with the flexibility of remote work.Attractive remuneration, including a base salary, meal allowance, and an appealing productivity bonus.Professional development and training opportunities.Excellent chance to work in a renowned multinational company. Location:  Office based in Sete Rios (Lisbon).